| Subject: | [RESOGUIT-L] Re: DeNeve reso on e-Bay | | Date: | Thursday, August 24, 2006 13:52:15 (-0700) | | From: | Richard DeNeve <richard_d13132 @.....com>
|
Folks,
There is one of my guitars listed on e-Bay. I haved
gotten several e-mail and telephone inquiries about
it. Here is the story behind it.
Some of you may recall last march, a lister reported a
guitar damaged in shipping. It was under-insured, and
he feared getting ripped off again, like he and many
others did by someone else a few years before. His
alarm was taken up by others, and what I thought was
over-reaction to his alarm ensued.
My customer wished to handle the insurance claim from
his end. As I was starting a 4-week vacation the next
day, I sent him the receipts showing the insurance,
etc. The guitar cost about $1550, was insured for
$1250. I offered to send him the entire purchase
price, and then he could reimburse me when the
insurance claim was paid. Or I would replace the
guitar, or repair it, or give him a full refund.
He declined to do this, and said he would notify me
when he was paid by the carrier, and then I would make
up the difference. It took about 8 weeks of calls,
etc., but he was paid about $1330 by the carrier on
the insurance claim. They kept the guitar. I sent him
the difference to make him financially whole again,
and deeply appreciate his work in jousting with the
carrier. He has reordered the guitar, and I am also
making one like it for myself, as I liked the first
one so well.
I did not identify myself at the time, as there seemed
to be a general hysteria on this list, people might
believe (or disbelieve) anything, and most of the
specifics of the situation were not yet worked out.
(I have worked long and hard to earn and maintain a
reputation for value and fairness, and felt this
uncertainty would unduly tarnish it.) The dust has
settled, and people have calmed down a lot.
I figured that the guitar would turn up again, and so
am taking this opportunity to explain the guitar's
situation, and the unpleasantness last spring.
So, the one on e-Bay is the damaged guitar that was
kept by the insurer, the USPS. Apparently they
auctioned it off, and the buyer is re-selling it.
The guitar is solid mesquite, with a slotted peg head,
cherry neck. It is my small-body (R-size) model,
with what I call a rim and post cone support. That
is, no sound well. It has my own design of f-holes in
the top. The damage amounts to a few small cracks in
the back, apparently caused by temperature shock (in
the hold of a cargo plane?), which should cause no
harm to either sound or structural integrity.
I have no interest, financial or otherwise, in the
guitar, except to take the occasion of its
reappearance to furnish the above details.
As Paul Harvey says, "So now you know the rest of the
story."
Thanks for listening. And this might placate those
who were bemoaning the lack on info on this list the
last few days.
Dick DeNeve
__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
|
Re: DeNeve reso on
Reply to this message